IT Senior Business Analyst - Enterprise Fleet Management IT Back Office.

Overview

As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Mobility is excited to announce the opening of an IT Senior Business Analyst.

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 730,000 vehicles and growing at over 7 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people.  We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

The Information Technology (IT) department of Enterprise Fleet Management (EFM) builds and implements powerful solutions that help to drive and support the operations of our business spread across the US and Canada. Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing businesses. We provide the resources to enable and develop our innovative IT professionals in a variety of career paths.

Enterprise Fleet Management offers a comprehensive healthcare package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential.

Being a member of EFM IT offers all the advantages of a smaller shop including the opportunity to shape a more progressive architecture. Professionals who effectively navigate change and readily wear many hats will find this an opportunity to maximize skill diversity and build broad IT experience.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

Enterprise Mobility is powered by technology, and our IT teams play a critical role in enabling business growth, operational excellence, and innovation across the enterprise. The Back Office IT Team is seeking an IT Senior Business Analyst to help drive clarity, alignment, and execution across complex initiatives that span business and technology. This role is ideal for a seasoned analyst who can own requirements end to end, act as a trusted liaison between business and IT, and apply technical acumen to document system interactions, data flows, and solution designs.About the Back Office IT TeamThe Back Office IT Team partners closely with business and technology stakeholders to deliver scalable, high-impact solutions that support Enterprise Mobility's operational and strategic objectives. We support a diverse portfolio of back-office functions and systems, working across multiple business areas, integrated technologies, and cross-functional teams to drive modernization, process improvement, operational efficiency, and innovation.

As an IT Senior Business Analyst, you will be responsible for developing, interpreting, validating, documenting, and maintaining both business and technical requirements. You will work across all phases of the Software Development Life Cycle (SDLC), including discovery, analysis, design, development, testing, and post implementation support. You will serve as the primary interface between business stakeholders and IT delivery teams, ensuring shared understanding and successful outcomes. You will collaborate cross-functionally with software engineers, QA, and business sponsors from multiple departments. This is the perfect opportunity for a detail-oriented, technically curious, and efficiency-driven individual, as much of your time will be focused on supporting our strategic initiatives in Enterprise Fleet Management. Strong interpersonal skills, as well as communication skills (both written and oral) will be important.

Additional Responsibilities:

• Assist QA/QE with test execution scenarios and issues
• Conduct acceptance testing to ensure stakeholder/user needs are met
• Present information regarding enhancements and track and respond to questions from business and IT team members
• Identify potential problems that may arise with new or enhanced applications; communicate how problems will affect business; recommend solutions

Knowledge, Skills, and Abilities:

• Must possess excellent communication skills
• Strong analytical and problem-solving skills
• Ability to explain technical concepts to non-technical audiences
• Ability to work independently while collaborating effectively in a team environment
• Comfortable working in a fast paced, evolving environment
• Demonstrates ownership, accountability, and a results-oriented mindset
• Organized with the ability to handle multiple workstreams simultaneously and adhere to timelines
• Strong attention to detail and ability to document both system design information and processes
• Working knowledge of Word, Excel, Power Point and Visio
• Ability to clearly define and create detailed documentation to describe complex business processes to the lowest level
• Ability to identify root cause and conduct initial investigation into problems as they arise
• Ability to exercise independent judgement and take the lead role on enterprise level project(s) with minimal direction

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• 3+ years of relevant professional experience as a Software Analyst, Business Analyst or similar role
• Professional experience leading projects, including requirements gathering from users and/or stakeholders, documentation, and effectively communicating between business and IT team members
• Experience with integration and functional testing within an IT environment
• Professional experience leading and facilitating team meetings, participating in daily standups, providing status reports leadership, and conducting IT analysis
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field is preferred
• Knowledge of Agile software development methodology preferred
• Proficiency with development tools such as Jira and Confluence preferred
• Experience working in Agile or hybrid delivery environments preferred
• Experience in large-scale enterprise applications and processes preferred
• Experience with APIs, integrations, and distributed systems is preferred