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Director, Product Partnerships (m/f/d), Frankfurt am Main.

Product Management Full-Time

Director, Product Partnerships (m/f/d), Frankfurt am Main: our view in 3 lines...

  • The Role:This role leads product partnerships for American Express network and merchant products across global markets.
  • The Person:The person will identify new third-party solutions, manage existing partner relationships, oversee governance, and work across GMNS Product, Solution Enablement, and Merchant Services.
  • Requirements:The advert names strategy, shared values and Leadership Behaviors, and a strong risk mindset.

About the role

Global Merchant & Network Services brings together American Express' merchant and network-related businesses. This includes the management of our relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance and innovation.

GMNS Product leads the strategy, development, delivery, and operations of American Express network and acquirer products that power $1.9T+ in annual customer transactions. We serve our merchants, partners, and issuers across more than 170 markets worldwide, growing revenue by driving strategic, multi-year initiatives that deliver differentiated value to direct merchants, merchant partners, network partners, and ecosystem partners.  

Within GMNS, the Product Growth organization is responsible for bringing Product and Network capabilities to market, evolving the product portfolio through partner engagement, and ensuring solutions work effectively with the right partners at the right time.

The Product Partnerships team is a dedicated regional team focused on expanding the portfolio of third-party partners needed to enable GMNS products at scale while ensuring effective relationship governance. This includes proactively identifying and engaging new entrants and innovators, growing existing third-party relationships, managing relationship governance and oversight, and deepening strategic partnerships with American Express.

In this role, the Director, Product Partnerships, will proactively identify new third-party solutions that complement GMNS products, integrate with the Network, and effectively manage associated risks.

This role reports directly to the Vice President, Solutions Consulting & Product Partnerships, and will partner extensively across GMNS Product, Solution Enablement, and Merchant Services.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Published August 17, 2026
Location Frankfurt am Main, Germany
Category Product Management  
Job Type Full-Time