- American Express
- Phoenix,
- Full-Time
- 88 days ago
- $89,200–$150,200
Manager – Partner Due Diligence Strategy and Enablement (Analytics).
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Manager – Partner Due Diligence Strategy and Enablement (Analytics): our view in 3 lines...
- The Role:Build and lead analytics and reporting to measure and improve partner due diligence processes for merchant and network services risk operations.
- The Person:Design and implement data-driven dashboards, reporting tools, workflow management and performance insights and support tooling enhancements, process automation and governance reporting for partner due diligence.
- Requirements:Experience with analytics and reporting frameworks, data-driven dashboards, reporting tools, workflow management and governance reporting is required.
About the role
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Manager – Partner Due Diligence Strategy and Enablement (Analytics) position is part of the Risk and Remediation team within Global Strategy Operations and Performance (GSOP), specifically the Due Diligence Operations – COE (Strategy and Enablement Team). This team focuses on driving process excellence, enhancing visibility through analytics, and supporting large-scale risk-related initiatives for Global Merchant and Network Services (GMNS).
The purpose of GMNS is to drive global acceptance for all American Express payment solutions while delivering value to our merchants and partners — simply, securely, and seamlessly.
The Manager – Partner Due Diligence Strategy and Enablement (Analytics) will be responsible for building and leading the analytics and reporting framework that measures and improves the effectiveness of GMNS partner due diligence processes. These processes assess risk and security programs across multiple domains, including Compliance, Financial Crimes, Sanctions Screening, Fraud, Privacy, and Information Security.
This individual contributor role will play a key part in designing and implementing data-driven dashboards, reporting tools, workflow management and performance insights that support oversight of partner risk management activities. The manager will also contribute to tooling enhancements, process automation, and governance reporting to strengthen GMNS’s control environment.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.

