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American Express VERIFIED EMPLOYER

Senior Manager - Business Platinum Product Management.

Product Management Full-Time
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Senior Manager - Business Platinum Product Management: our view in 3 lines...

  • The Role:This role manages Business Platinum product strategy for American Express Global Commercial Services, focusing on acquisition and partner benefits.
  • The Person:The person will develop acquisition-focused strategies, deliver differentiated partner benefits, work with marketing and partnership teams, and optimise the existing premium benefits portfolio.
  • Requirements:The role calls for strong strategic thinking, cross-functional leadership, exceptional execution skills, a customer-focused problem solver, and a strong risk mindset.

About the role

American Express Global Commercial Services (GCS) is a global leader in Commercial Payment Solutions, helping businesses of all sizes succeed through innovative products, trusted partnerships, and exceptional customer experiences. When our business customers thrive, so do we.

The American Express Business Platinum Card is the flagship premium business charge product within GCS, representing a significant contributor to the business's growth and revenue. Known for its premium brand, world-class service, and differentiated portfolio of travel and business benefits, Business Platinum delivers meaningful value to Card Members throughout their business journey.

We are seeking a Senior Manager – Business Platinum Product Management to help drive the continued growth of the Business Platinum Card by developing acquisition-focused strategies and delivering differentiated partner benefits that enhance the Card Member experience. This individual will work closely with Acquisition Marketing, Customer Marketing, the U.S. Small & Medium Enterprise (US SME) team, and Strategic Business Services (SBS) Partnerships to bring new embedded partner benefits to market while optimizing an existing portfolio of premium benefits.

This highly visible role requires strong strategic thinking, cross-functional leadership, and exceptional execution skills to successfully navigate a broad range of stakeholders and initiatives. The ideal candidate is a proactive, customer-focused problem solver who thrives in a collaborative environment and is passionate about delivering innovative experiences that drive customer acquisition, engagement, and long-term value

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​
Published July 27, 2026
Location New York, NY
Category Product Management  
Job Type Full-Time  

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