- American Savings Bank Hawaii
- Kapaa, HI
- <24 Hours
- $24–$24.5 / hour
Personal Banker - Digital Center.
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Personal Banker - Digital Center: our view in 3 lines...
- The Role:This role supports customers at a banking centre by helping them choose banking products and manage their accounts.
- The Person:The person will open new customer accounts, service accounts, answer account inquiries, conduct research, resolve customer issues, refer customers to other business partners, and provide in-person education in digital banking solutions.
- Requirements:The role requires one year sales experience in retail or financial services, a working knowledge of bank products, branch operations and banking regulations, and an NMLS Mortgage Loan Originator License.
About the role
Primary Purpose of Job
Builds customer relationships by identifying banking needs and working with customers to select appropriate banking products.
Major Job Accountabilities
- Works to build and deepen customer relationships by identifying product needs and refers customers to other business partners as appropriate.
- Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
- May perform related assignments within the branch as needed, including the performance of teller duties.
- Provides personalized, in-person education in digital banking solutions.
Experience Required
- One (1) year sales experience in retail or financial services firm.
Required Skills or Training
- Working knowledge of bank products, branch operations and banking regulations is preferred.
- Excellent customer service and sales skills.
- Excellent verbal, written, and interpersonal communication skills.
Professional Certifications, Licenses, And/or Registration Requirements
NMLS Mortgage Loan Originator License
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!