Manager, Customer Advocacy & Social Media

Ataccama is the agentic data trust company. Organizations worldwide rely on Ataccama ONE, the agentic data trust platform, to ensure data is accurate, accessible, and trusted for every decision and system. Powered by the ONE AI Agent, Ataccama ONE brings autonomy to data quality and governance, continuously monitoring, improving, and explaining the reliability of data across complex enterprise and multi-agent environments. At the core of the platform is Ataccama’s market-leading data quality, with modules built around it to unify data quality monitoring, catalog, lineage, observability, and reference data management, ensuring data is consistent and explainable. This quality-first foundation makes data the engine of trust, powering AI, analytics, and operations with confidence.

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Augmented Data Quality and positioned furthest in Completeness of Vision, Ataccama continues to set the standard for enterprise-grade data trust.

Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values:

As the Manager of Customer Advocacy & Social Media, you aren't just managing social handles; you are building a movement. Your mission is to highlight our innovative customers and harness them as a strategic growth lever. By cultivating an elite community of data leaders, you will secure the external validation required to prove that Ataccama is the only choice for Data Trust in the AI age.

You will own the bridge between Customer Success and Market Perception, ensuring that every marquee win fuels the engine of social proof.

At Ataccama, our core values are Candid & Caring, so we are upfront about our process and details that are important to you. We sometimes use AI tools to help us with things like reviewing applications, taking notes from screening conversations, scheduling interviews, or supporting assessments. These tools make the process smoother and fairer — but don’t worry, they never make the final decision. Every hiring decision is made by our Talent Acquisition Partners and Hiring Managers, with AI only acting as a helpful assistant. We believe technology should support the process, not replace the human touch. We currently use AI-assisted tools - Metaview for interview notes and Lever Talent Fit to help highlight key experience.

This posting is a genuine, active position in Ataccama. The OTE salary range for this full-time role is $110,000-160,000.00 CAD. Your exact offer depends on the scope of the role, your experience, and the skills you bring. Base salary is just one part of your compensation & wellbeing package- you will also be eligible for an annual performance bonus, flexible time off, health benefits, an equity grant, and many other perks.

• Health, vision, and dental benefits

• Long-Term Incentive Program

• Get paid vacation plus the freedom of Flexible Time Off (FTO)-a policy that lets you take additional time off when needed, supporting your work-life balance and well-being

• 5 sick days

• The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family

• "Bring Your Friend" referral program

• Flexible working hours & hybrid work setup

• Annual package for mental health support

• RRSP plan available/401(k) with employer match contribution

• Corporate discounts on travel, fitness, attractions, and shopping

• Conference tickets to the best industry events of the year

• Online courses & company access to Udemy to hone your skills

• Kitchen stocked with fresh fruit and juice, teas, and the best coffee

• Company laptop

• Company mobile phone