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Network & Linux Support Engineer.

IT Operations & Support Full-Time

Network & Linux Support Engineer: our view in 3 lines...

  • The Role:This role is for a support engineer working on Linux-based home gateways and related network and Wi-Fi issues for a technology company in the telecommunications sector.
  • The Person:The person will troubleshoot Linux-based home gateways, analyse network and Wi-Fi issues, reproduce problems in a laboratory, automate testing and log analysis, and document findings and workarounds.
  • Requirements:The role requires strong knowledge of Linux, TCP/IP networking, Wireshark, Python, Bash, Wi-Fi technologies, fixed access network technologies, and OpenWrt.

About the role

<p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong><span lang="EN-US" style="mso-ansi-language: EN-US;">Overview:</span></strong></p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">A leading technology and innovation company, part of one of Portugal&rsquo;s major telecommunications groups. With a strong focus on research and development, it designs and delivers innovative technology solutions and products, working closely with multidisciplinary teams and national and international partners. Its mission is to develop new technologies and experiences that contribute to the evolution of the industry and drive digital transformation.<br style="mso-special-character: line-break;"><!-- [if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;"><!--[endif]--></span></p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong><span lang="EN-US" style="mso-ansi-language: EN-US;">What will you do?</span></strong></p><ul><li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Perform advanced troubleshooting of Linux-based Home Gateways (HGWs), covering fixed access networks, Wi-Fi, and IP services.</span></li><li class="MsoNormal" style="line-height: normal;">Conduct low-level analysis in Linux environments (shell, processes, memory, networking, configurations) to identify symptoms and root causes.</li><li class="MsoNormal" style="line-height: normal;">Analyse Wi-Fi issues (coverage, interference, channel utilisation, band steering, performance) based on metrics, packet captures, and diagnostic tools.</li><li class="MsoNormal" style="line-height: normal;">Reproduce issues in a laboratory environment and characterise them using technical evidence such as logs, captures, and metrics.</li><li class="MsoNormal" style="line-height: normal;">Develop and maintain scripts (Python, Bash, etc.) to automate testing, evidence collection, log analysis, and repetitive operational tasks.</li><li class="MsoNormal" style="line-height: normal;">Document processes, technical analyses, workarounds, and recommendations, ensuring traceability and effective knowledge sharing.&nbsp;</li></ul><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong><span lang="EN-US" style="mso-ansi-language: EN-US;">What are we looking for?</span></strong></p><ul><li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Strong knowledge of Linux (debugging, configuration, scripting, etc.) (mandatory)</span></li><li class="MsoNormal" style="line-height: normal;">Knowledge of TCP/IP networking, related services (DHCP, DNS, etc.), and debugging tools (e.g., Wireshark).</li><li class="MsoNormal" style="line-height: normal;">Knowledge of Wi-Fi technologies (2.4/5 GHz, IEEE 802.11) (preferred)</li><li class="MsoNormal" style="line-height: normal;">Knowledge of fixed access network technologies such as GPON and DOCSIS (preferred)</li><li class="MsoNormal" style="line-height: normal;">Scripting/programming skills (Python, Bash) (preferred)</li><li class="MsoNormal" style="line-height: normal;">Knowledge of OpenWrt (preferred)</li></ul><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong><span lang="EN-US" style="mso-ansi-language: EN-US;">What can you expect from us?</span></strong></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">A permanent job contract for a long term project;</span></li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Tech equipment + SIM Card + personal smartphone;</span></li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Health and Life Insurance;</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Social events and team buildings;</span></li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">The commitment of letting you grow with us, and be rewarded accordingly;</span></li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">A dynamic and young team that will be always there to support you;</span></li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Training in the latest technologies;</span></li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Coffee, fruits, snacks and a warm welcoming when you pass by the office.</span></li></ul>

Published September 25, 2026
Location Lisboa, Portugal
Job Type Full-Time