IT Systems Administrator.

Commercial Credit Adjusters Ltd. (CCA) is growing and we’re looking to add a skilled and motivated IT Systems Administrator to our team! This is a great opportunity for someone who enjoys working with modern technologies, solving complex problems, and taking ownership of critical systems while helping shape the future of our IT environment.

Job Summary:

The Systems & Network Administrator / IT Analyst (reporting to the IT Manager) will play a key role in maintaining, securing, and improving CCA’s IT infrastructure. You’ll be responsible for supporting both our head office and satellite locations, ensuring systems are reliable, secure, and running efficiently.

What the Role Involves

As an IT Systems & Network Administrator, you will:

• Manage and maintain enterprise networks including LAN/WAN, VPNs, firewalls, switches, and related infrastructure
• Administer Active Directory, Group Policy, Azure AD (Entra), DNS/DHCP, and authentication services

• Understanding and experience with RBAC
• Develop PowerShell scripts and automation tools to improve efficiency and consistency
• Support and optimize virtualization platforms including Hyper-V and VMware
• Maintain and support cloud infrastructure across Azure and AWS
• Perform system hardening, vulnerability management, and security audits
• Manage identity and access controls (IAM) and enforce cybersecurity best practices
• Maintain VEEAM backup systems and ensure disaster recovery procedures are documented and tested
• Oversee endpoint deployment, patching, and lifecycle management
• Administer content  in platforms such as Drupal
• Support collaboration and conferencing systems
• Develop automation tools using Python and related technologies
• Act as the primary liaison with vendors and third-party technical partners
• Provide advanced troubleshooting support for escalated technical issues
• Lead infrastructure upgrades, IT projects, and system implementations
• Train, mentor, and support junior IT team members

What You Bring

We’re looking for someone who is:

• Highly analytical with strong problem-solving abilities
• Organized and able to manage multiple priorities
• A clear communicator with strong documentation skills
• Self-motivated and comfortable working independently
• Detail-oriented with a strong sense of accountability
• Committed to maintaining confidentiality and security
• Interested in mentoring others and contributing to team growth

We’re also looking for:

• Post-secondary education in Information Technology, Computer Science, or a related field (or equivalent experience)
• Several years of experience in systems or network administration
• Strong expertise in Microsoft technologies including Active Directory, Azure, and PowerShell
• Experience with cloud platforms such as AWS and/or Azure
• Hands-on experience with virtualization platforms such as Hyper-V and VMware
• Knowledge of cybersecurity best practices, system hardening, and vulnerability management

The following would be considered assets:

• Industry certifications such as Azure, AWS, VMware, Security+, or CISSP
• Experience with CMS/LMS platforms such as Drupal, WordPress, or Moodle
• Programming or scripting experience with Python, PowerShell, or web technologies

How We Support You

We understand that success comes from the right support. At CCA, you’ll find:

• Stable, full-time work in a structured office setting

• Group benefit plan to support your health and peace of mind
• Subsidized public transit to make your commute easier
• On-site Wellness Room for mental health breaks and relaxation
• Secure downtown location that’s convenient and accessible
• Friendly, inclusive, and supportive team culture we’re here to help each other succeed
• Opportunities for growth and development, whether you’re building a long-term career or gaining valuable experience

Conditions of Employment

• Must be legally eligible to work in Canada (valid work permit, permanent residency, or citizenship)
• Available for full-time work
• Flexible scheduling during peak operational periods.
• Occasional after-hours work may be required for maintenance or emergency support

Our Story

Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca.

At CCA, we value the people behind our systems and believe that innovation, reliability, and teamwork are essential to our success. We’re excited to welcome professionals who take pride in building and supporting the technology that keeps our organization moving forward.