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Dell Technologies VERIFIED EMPLOYER

Service Delivery Engineer 2.

IT Operations & Support Full-Time

Service Delivery Engineer 2: our view in 3 lines...

  • The Role:This role supports Dell Technologies service delivery work for clients in Austin, Texas.
  • The Person:The person will execute implementation tasks, maintain runbooks, assist in root-cause analyses, and collaborate with peers and stakeholders to meet milestones.
  • Requirements:The posting explicitly mentions service delivery, implementation tasks, runbooks, and root-cause analyses.

About the role

Service Delivery Engineer 2, Service Delivery 

 

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. 

What you’ll achieve: 

As a Service Delivery Engineer, you will execute implementation tasks, maintain runbooks, and assist in root-cause analyses. You will collaborate with peers and stakeholders to meet milestones. 

Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery team in Austin, TX. 

Published August 26, 2026
Location Austin, TX
Job Type Full-Time