- Designworkstalent
- Indianapolis, IN
- Full-Time
- 13 days ago
IT Support Specialist - CAD Systems.
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IT Support Specialist - CAD Systems: our view in 3 lines...
- The Role:This role supports Autodesk and Bentley CAD systems used on large civil infrastructure projects.
- The Person:The person will deploy, configure and support CAD systems, manage updates and licensing, handle Tier 2/3 support issues, act as the technical contact for vendors, and improve workstation, virtual and data platform performance.
- Requirements:The ideal candidate has 1–3 years of experience in IT support, CAD systems administration, or software deployment, with hands-on experience with Autodesk and Bentley platforms and strong Windows OS, networking, and troubleshooting skills.
About the role
Title: IT Support Specialist (CAD Systems)
Location: Indianapolis, IN (On-site)
Type: Full-Time
Industry: Civil Engineering / Infrastructure
Overview
A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.
You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.
Key Responsibilities
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Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)
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Manage updates, patches, configurations, and CAD standards
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Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues
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Act as a primary technical contact for Autodesk and Bentley support
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Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)
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Partner with infrastructure teams to optimize workstation and virtual environments
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Identify opportunities for automation and process improvements
Qualifications
Required
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1–3 years of experience in IT support, CAD systems administration, or software deployment
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Hands-on experience with Autodesk and Bentley platforms
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Strong Windows OS, networking, and troubleshooting skills
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Experience supporting CAD environments in virtual or hybrid infrastructures
Preferred
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Experience with ProjectWise, Autodesk Docs, or BIM 360
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Scripting or automation experience (PowerShell, Python, batch)
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Relevant certifications (Autodesk, Bentley, CompTIA)
Why Consider This Role
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Support high-impact infrastructure projects
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Work across both Autodesk and Bentley ecosystems
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Stable organization with strong investment in technology and people
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Competitive compensation, benefits, and long-term growth opportunities