- Fresha
- London, Greater London
- Full-Time
- 3 days ago
- £100,000 - £130,000
Head of Analytics: our view in 3 lines...
- The Role: Lead the analytics function to set BI direction and run cross-functional programmes that drive metrics across sales, retention, growth, payments and product in a beauty and wellness platform.
- The Person: Manage and grow the analytics team, define BI tooling and analytical practice direction, and run programmes to move key metrics across commercial, product and payments areas.
- Requirements: Experience leading analytics teams, setting BI tooling and analytical practices, and working across Commercial, Sales, Product, Finance, and Marketing is stated.
Job Description
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
The Role
This is a senior leadership role at the heart of how Fresha makes decisions. You will lead our analytics function — managing a team of analysts, setting the direction for our BI tooling and analytical practices, and running programmes of work that move the metrics that matter across sales, retention, growth, payments and product.
This is not a back-office support role. You will sit “in the middle” of the business — Commercial, Sales, Product, Finance, and Marketing — convincing teams of the right ideas and then seeing them through to actual change. You will also shape how we use AI tooling to scale our analytics capabilities and reach across the organisation.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our dog-friendly office 4 days per week in London: The Bower, 207-122, Old Street, London EC1V 9NR.
