- Gohighlevel
- India, MP
- 40 days ago
Director, Product Strategy & Operations (Product Adoption).
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Director, Product Strategy & Operations (Product Adoption): our view in 3 lines...
- The Role:This is a director-level product strategy and operations role focused on improving product adoption for a global AI-powered business operating system.
- The Person:The person will define product adoption strategy, analyse customer journeys and usage data, influence product roadmaps, and lead cross-functional initiatives to improve activation, engagement, retention and expansion.
- Requirements:The ideal candidate has 12+ years of experience across Product Strategy, Growth, Product Management, Product Operations, Strategy & Operations or related functions, with strong experience in B2B SaaS, funnels, cohorts, segmentation, experimentation and retention.
About the role
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People:
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact:
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
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