Product Manager - Payments - Vice President.

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Champion customer onboarding experience across channels while ensuring customers can easily sign-up for our products and services with minimal friction
• Collaborate closely with cross-functional teams including product, marketing, risk & compliance, sales, and leadership on the continuous evolution of customer onboarding vision, strategy and roadmap
• Work with our platform partners and/or merchants to identify (through qualitative and quantitative methods) their unique needs and then translate those insights to improve customer boarding experiences.
• Define product requirements; create user stories; clearly articulate acceptance criteria for various use cases; and maintain and prioritize product backlog.
• Work alongside engineering, design and product delivery teams as a trusted partner through all phases of the product development lifecycle.
• Be the voice of customers and ship high quality and scalable products on time.
• Maintain an understanding of the financial services industry and trends in digital banking, digital identity and onboarding across web and mobile channels.

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Natural ability to empathize with the needs of the customers and focus on their problems. 
• A creative innovator with the ability to define business tradeoffs and value; generate out-of-the-box solutions, and cut through ambiguity to drive results.
• Strong technical acumen and experience acting as a trusted partner to engineering driving complex product initiatives in an agile development  environment.
• An effective collaborator and engaging communicator with the ability to inspire, influence and align various cross-functional stakeholders.
• Ability to effectively prioritize and execute on multiple concurrent initiatives.
• Data driven with the ability to derive meaning from various sources of data and leverage that information to solve hard problems and evolve the product roadmap.
• Experience with building customer facing digital product is required.

• Demonstrated prior experience working in a highly matrixed, complex organization
• Previous experience working on digital payments onboarding products
• Understanding of Payments landscape 
• Previous experience and proven success with tech innovation and  digital transformation initiatives

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.