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HOME Customer Success & Technical Account Management Strategic Account Technology Strategist - Banking and Capital Markets
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Strategic Account Technology Strategist - Banking and Capital Markets.

Customer Success & Technical Account Management Full-Time
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Strategic Account Technology Strategist - Banking and Capital Markets: our view in 3 lines...

  • The Role:This role is for an experienced technology professional who advises banking and capital markets executives on technology strategy and AI-driven business outcomes.
  • The Person:The person will lead technology strategy discussions with customer executives, build relationships with banking and capital markets customers, orchestrate engineering and partner resources, identify AI and cloud opportunities, and maintain account plans.
  • Requirements:The ideal candidate has a Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field, 7+ years technical consulting experience, 5+ years experience in digital transformation, and 4+ years experience in change management.

About the role

Overview

Step into a role where your ideas spark innovation and your impact is felt every day. You will join the Banking and Capital Markets team in Tokyo, working with leaders in Japan and globally to help strategic customers realize measurable business outcomes through artificial intelligence. You will gain firsthand experience using Microsoft artificial intelligence tools in account management and contribute to new ways of working as technology evolves.
As the Strategic Account Technology Strategist for Banking and Capital Markets, you will serve as a trusted partner to customer executives, translating technology opportunities into long-term business strategies. You will bring together engineering, industry, and partner resources around complex opportunities, connect customer needs with Microsoft innovation, and help create customer stories that inform future priorities. Join the team to help leading organizations achieve more.
At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what's next for everyone.

Responsibilities

Lead technology strategy discussions with customer executives, connecting business priorities with long-term technology roadmaps and measurable outcomes.Build trusted relationships with strategic banking and capital markets customers, bringing customer insights and feedback to internal teams.Orchestrate engineering, industry, and partner resources across Japan and global teams to advance complex customer opportunities.Use industry knowledge and customer context to identify opportunities for artificial intelligence and cloud solutions that support business transformation.Develop and maintain account plans, stakeholder engagement approaches, and execution frameworks for strategic customer relationships.

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
  • equivalent experience.

Preferred Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
  • equivalent experience.
  • 5+ years experience in digital transformation or using technology to drive customer business outcomes.
  • 4+ years experience in business consulting, consultative selling, or change management.
  • 5+ years experience leading technical, support, and/or partner teams.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Published November 5, 2026
Location Tokyo, Japan
Category Customer Success & Technical Account Management  
Job Type Full-Time  

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