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HOME Marketing Analytics & Automation CRM Marketing Manager
  • OLX
  • Poznań, 30
  • Full-Time
  • 18 days ago
OLX VERIFIED EMPLOYER

CRM Marketing Manager.

Marketing Analytics & Automation Full-Time
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CRM Marketing Manager: our view in 3 lines...

  • The Role:This role is for a marketer who designs and runs automated customer messaging across email, push and in-product channels for a multi-market online classifieds platform.
  • The Person:The person will design, launch and improve automated lifecycle journeys, run and read tests, grow the consented contact base, and set weekly priorities with the category's Strategy, Planning and Operations Lead.
  • Requirements:The ideal candidate has 4 to 6 years in marketing, hands-on CRM, lifecycle, engagement or retention experience, experience with Braze (or equivalent), and fluent business English.

About the role

WELCOME TO OLX
 
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
 
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
 
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
 
Join OLX and see how far you can go.

Join our CRM Marketing team!

We're looking for a CRM Marketing Manager to join our team. 

We use data-driven marketing automation to improve customer journeys through personalised communications across various channels (like email, push notifications or WhatsApp). You will experiment with new ideas, optimise conversion and work closely with stakeholders to drive growth across different OLX categories.

Note: This is a hybrid position, requiring you to work from the office approximately twice per week.

What you will be doing:

  • Deliver CRM messages and campaigns for the category served across email, push and in-product, working from the category's intake form, so that the category decides what is sent and the centre's standards decide how well it is built.
  • Design, launch and improve automated lifecycle journeys for sellers, buyers and, where relevant, professional users, supporting acquisition, activation and retention for each brand in each market.
  • Grow the addressable base (consented, reachable contacts) as a category KPI, and pass consent and data-quality gaps to the CRM function head.
  • Design, run and read tests (in-channel and incrementality), explain the business impact, and scale proven solutions across the category's markets.
  • Set weekly priorities with the category's Strategy, Planning and Operations Lead and report results against the category's outcomes.
  • Propose proven motions for the reusable CRM library and shape the requirements for new CRM channels and capabilities with the MarTech team.

    • What we are looking for:

  • 4 to 6 years in marketing, with hands-on CRM, lifecycle, engagement or retention experience in a digital platform or marketplace.
  • Experience in classifieds, e-commerce or other multi-sided marketplaces.
  • Build and run automated journeys in a CRM or marketing automation platform across email, push and in-product, from segmentation to reporting.
  • Experience with Braze (or equivalent) and with working with technology and product teams on implementation projects.
  • Data-driven: design tests, read results and explain business impact through analysis.
  • User-centric: turn insights into end-to-end consumer journeys.
  • Intrapreneurial: comfortable building completely new solutions, and working in a matrix with a good degree of ambiguity.
  • Use AI in day-to-day CRM work, for example to draft and localise copy, build segments, personalise journeys and speed up analysis.
  • Fluent business English to work smoothly with colleagues across several countries.
  • Location: based in Poznań or Warsaw.

    • Our benefits:

  • Competitive salary and an annual bonus (15%)
  • Training and conference budget 
  • A benefits package with 330 points on the Mybenefit platform per month (private medical care provided by Luxmed, Ask Henry services and much more)
  • A high degree of autonomy, as OLX believes in empowering people
  • Hybrid work 
    • Diversity, Equity and Inclusion at OLX
    OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
     
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    Published October 23, 2026
    Location Poznań, Poland
    Category Marketing Analytics & Automation  
    Job Type Full-Time  

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