- OU Medical Center
- Central Park II, SP
- Full-Time
- 15 days ago
End User Engineer II.
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End User Engineer II: our view in 3 lines...
- The Role:This role supports enterprise virtualization, cloud, and endpoint systems within Information Systems at OU Health.
- The Person:The person will design and support virtualization solutions, diagnose and resolve complex platform incidents and requests, manage data collection and trending, and provide Tier II support for endpoint components.
- Requirements:The role requires a bachelor’s degree, 3-5 years of relevant experience, and an intermediate certification such as VCTA-DCV 2024, CCA-V, MS-900, or MD-102.
About the role
Position Title:
End User Engineer II
Department:
Information Systems
Job Description:
The End User Engineer II is responsible for assisting in the design, implementation, and support of virtualization systems. This position assists in the diagnosis and resolution of the most complex platform incidents and requests that require research and diagnosis, and recommends process changes that improve the implementation, maintenance, and support of systems security.
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Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
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Assists in the design and configuration of secure and scalable VSI solutions for the entire enterprise
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Implementation and support of the cloud environment
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Assess emerging industry trends; anticipate and develop strategic solutions
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Manages data collection, reporting, and trending for critical devices and components
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Participates in, and leads as needed, technical implementation projects and initiatives
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Provides Tier II support for all endpoint components
General Responsibilities
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Performs other duties as assigned.
Minimum Qualifications
Education Requirements:
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Bachelor’s Degree required.
Experience Requirements:
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3-5 years of relevant experience required.
License/Certification/Registration Requirements:
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Intermediate certification obtained within one year of employment. Examples: VMware Certified Technical Associate - Data Center Virtualization 2024 [v2] (VCTA-DCV 2024), CITRIX CERTIFIED ASSOCIATE - VIRTUALIZATION (CCA-V), or MS-900: Microsoft 365 Certified: Fundamentals, MD-102: Endpoint Administrator