- Raydar
- New York, NY
- Full-Time
- 5 days ago
- $120,000–$150,000 / year
Associate Deployment Strategist.
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Associate Deployment Strategist: our view in 3 lines...
- The Role:This role is for someone who helps large organisations adopt an enterprise software product by turning their operational processes into automated workflows.
- The Person:The person will own enterprise customer rollouts from discovery and process design through go-live, manage stakeholder updates across one to three high-stakes accounts, and convert operational processes into automated workflows with engineering colleagues.
- Requirements:The ideal candidate has working knowledge of large language models, APIs, JSON, SQL, Excel, PowerPoint and SaaS products, along with experience in consulting, business operations or operations roles.
About the role
About the company
Our client is a logistics technology company.
The role
Raydar is recruiting for this role on behalf of our client. Lead end-to-end rollouts of an enterprise software product for large organizations, moving each account from initial scoping and process mapping through launch and ongoing success. The role translates detailed operational workflows into configurations that automate routine tasks, and it acts as the main contact for senior customer stakeholders across several concurrent accounts.
What you'll do
- Own enterprise customer rollouts from early discovery and process design through go-live and continued account health.
- Act as the senior point of contact for high-value accounts, managing stakeholder updates and setting expectations.
- Convert complex operational processes into automated workflows in partnership with engineering colleagues.
- Manage one to three simultaneous high-stakes accounts with different timelines, travelling about 30% of the time for customer milestones.
- Help shape and scale the deployment playbook as one of the earliest members of the function.
Requirements
What we're looking for
- Zero to two years in client-facing roles that involved hands-on software implementation for enterprise customers.
- Experience in consulting, business operations or operations roles.
- Working knowledge of large language models, APIs, JSON, SQL, Excel, PowerPoint and SaaS products.
- Ability to understand customer workflows in depth and map them to automated designs.
- Polished, fluent English communication and an executive presence when working with senior leaders.
- Comfort with demanding schedules, including long hours and short-notice travel.
Benefits
Compensation and benefits
- Base salary: USD 120,000 to 150,000 per year
- Equity
- Flexible time off
- Health, vision and dental coverage
- Life and accident insurance
- Short-term disability coverage
- 401k retirement savings option
- Learning and development allowance
Location and work model
- New York, NY, United States or San Francisco, CA, United States
- On-site
- 5 days in-office per week
- Full-time

