- Raydar
- New York, NY
- Full-Time
- 20 days ago
- $65,000–$85,000 / year
Implementation Associate.
Before you go
Before you leave us, sign up for our email alerts
We don't do job spam, just the best digital jobs delivered straight to your inbox.
Implementation Associate: our view in 3 lines...
- The Role:This is an early-career implementation role supporting business customers adopting a software platform in scientific and research settings.
- The Person:The person will onboard customers, move their records and processes onto the platform, organize technical data, join or lead client meetings, support rollouts, manage smaller accounts, and share feedback with product and engineering teams.
- Requirements:The role requires professional-level French, a quantitative science or engineering degree, laboratory or research exposure, and comfort with experimental results and tabular spreadsheet data; Python is a bonus.
About the role
About the company
Our client is a software company.
The role
Raydar is recruiting for this role on behalf of our client. Help business customers move onto a new software platform through hands-on onboarding, converting their existing processes and records into a well-organized system. Work closely with experienced colleagues, join client conversations and steadily take on more account ownership.
What you'll do
- Carry out hands-on onboarding projects for business customers, moving legacy records and processes onto a new platform.
- Review and reorganize technical data, choosing how best to model each customer's way of working.
- Attend client meetings and, as you grow, run them with technical staff and other stakeholders.
- Support senior colleagues on large rollouts, or manage smaller customer accounts on your own.
- Relay what you learn in the field to product and engineering colleagues to guide future development.
Requirements
What we're looking for
- Native or professional-level fluency in French.
- A university degree in a quantitative science or engineering discipline, with strong grades from a highly regarded institution.
- Early-career exposure to a laboratory or research setting, such as an internship, assistant position or academic project.
- A track record of working with others in a client-facing, instructional or team-based technical setting, with clear communication.
- Skill at making sense of experimental results and arranging them in a logical structure.
- Comfort handling tabular data in spreadsheets or comparable tools.
- A confident, professional presence that earns trust from scientists and research stakeholders.
- Based in one of the listed hiring locations, as no relocation support is offered.
Bonus points
- Familiarity with business software or data management tools used in labs.
- Some scripting knowledge, such as Python, for working with data.
- A combined bachelor's and master's qualification.
Benefits
Compensation and benefits
- Base salary: USD 65,000 to 85,000 per year
- Equity
- Health and dental coverage
- Retirement plan with employer contribution (US locations)
Location and work model
- Hybrid: in-office in New York City, United States; London, United Kingdom; or Munich, Germany
- Remote options: Cleveland, United States or France
- Full-time