- Southern Company
- Birmingham, West Midlands
- Full-Time
- 77 days ago
Application Support Analyst.
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Application Support Analyst: our view in 3 lines...
- The Role:This role supports business applications and software used by financial, fuel services, gas operations and commercial operations teams.
- The Person:The person will support vendor, desktop and web applications, help business partners implement technical solutions, and maintain systems and data integrations for fuel, gas and financial operations.
- Requirements:The role requires vendor application support, software application development, technical expertise, Windows server and application support, and support for operational data integrations.
About the role
Application Support Analyst
This position is responsible for vendor application support, software application development, support, and technical expertise in support of Financial and Contract Services, Fuel Services, and Gas Operations, which are all part of the Commercial Operations business unit.
The primary responsibilities include working as part of a product-focused team providing technical support for several applications (vendor, desktop, web applications, and services). Support tasks include working with business partners to identify and implement technical solutions. The successful candidate should not only have a strong technical background but excellent communication skills, the desire to learn business concepts and processes, and a passion for software development and support.
This position will work alongside a collaborative TO team to predominantly support the Fuel Services business area technology needs. Work areas will include vendor application support for coal logistics and fuel accounting systems such as Comtrac, Fuel Stock Ledger, Windows server and application support, and support for operational data integrations used in coal inventory, transportation, and settlement processes. Additional areas of support will include gas operations applications such as Gas Measurement Data Collection and other applications within the Financial and Contract Services IT team support area.
This job requires employees to physically report to work Monday – Thursday (4) days a week at the Energy Center in Birmingham, Alabama. Fridays are generally hybrid unless requested to come into work. Travel is less than 10%.
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company Services

