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Technical Support Specialist – Autonomous Vehicles.

IT Operations & Support Full-Time
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Technical Support Specialist – Autonomous Vehicles: our view in 3 lines...

  • The Role:This role supports autonomous vehicle operations by troubleshooting technical issues and keeping a vehicle fleet ready for daily use.
  • The Person:The person will troubleshoot technical and vehicle-related issues, support dispatch and fleet readiness, perform startup and shutdown procedures, monitor charging and system readiness, document issues, and help with vehicle maintenance.
  • Requirements:The ideal candidate has 1+ year of technical support or operations support experience, a valid driver’s license held for at least 3 years, Unix/Linux command line experience, and Slack and ticketing systems such as Jira or YouTrack preferred.

About the role

Austin, TX | $20–$24/hr | Full-Time

Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin.

We’re hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations.

Available Shifts

5-day work week:

  • 1st Shift: 4:00 AM–12:00 PM

  • 2nd Shift: 11:00 AM–7:00 PM

  • 3rd Shift: 6:00 PM–1:00 AM

What You’ll Do

  • Troubleshoot and triage technical and vehicle-related issues

  • Use Unix/Linux command line to investigate issues and review logs

  • Support vehicle dispatch and fleet readiness

  • Perform vehicle startup and shutdown procedures

  • Monitor charging and system readiness

  • Perform basic vehicle maintenance and minor technical troubleshooting

  • Document and escalate issues to engineering teams

  • Use Slack, ticketing systems, and other computer tools for daily operations

  • Respond quickly to operational, technical, and safety-related issues

  • Move and occasionally drive vehicles as needed

Requirements

  • 1+ year of technical support, operations support, fleet support, or similar experience

  • Valid driver’s license held for at least 3 years

  • Strong driving experience and confidence in different road and weather conditions

  • Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks

  • Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience

  • Comfortable responding quickly to technical or safety-related incidents

  • Comfortable using Unix/Linux command line

  • Strong computer and software skills

  • Experience with Slack and ticketing systems such as Jira or YouTrack preferred

  • Strong communication, organization, and problem-solving skills

  • Able to lift up to 50 lbs

  • Comfortable working on-site around vehicles

  • Comfortable with the $20–$24/hour pay range

Why Join?

  • $20–$24/hour

  • Full-time, 5-day schedule

  • Multiple shifts available

  • Work directly with autonomous vehicle technology

  • Build experience across technical support, fleet operations, and vehicle systems

  • Simple hiring process: 1 on-site interview

If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today.

Published August 11, 2026
Location Austin, TX
Category IT Operations & Support  
Job Type Full-Time  

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