Senior Manager, Advanced Analytics.

<div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto"><strong><u>Job Overview</u></strong></span></p><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">The Senior Manager, Advanced Analytics leads analytics and measurement initiatives across Digital, Customer Experience, and Database Marketing. This role translates complex customer and marketing data into actionable insights and recommendations that drive business decisions.</span><span data-ccp-props="{}">&nbsp;</span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">The ideal candidate combines strong technical expertise with the ability to independently lead analytics from business question through analysis, recommendation, and executive communication.</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-ccp-props="{}">This is a hybrid position based in our Woodland Hills, Los Angeles office. You will be required to adhere to our hybrid work policy, working from our office Monday and Thursday plus one additional weekday on a weekly basis.</span></p></div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Key Responsibilities:</span></strong></span></p></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Advanced Analytics &amp; Business Insights</span><span data-ccp-props="{}">&nbsp;</span></strong></p></div><div><ul><li><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Lead analysis across customer segments, digital channels, web traffic, promotions, customer journeys, and upsell opportunities.</span><span data-ccp-props="{}">&nbsp;</span></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Identify trends, performance drivers, and opportunities that inform business strategy.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Translate complex data into clear insights and recommendations for senior leadership.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Partner with stakeholders to turn business questions into structured analytical approaches.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Measurement &amp; Experimentation</span><span data-ccp-props="{}">&nbsp;</span></strong></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Define KPIs and measurement strategies across digital, email, database, and customer journey initiatives.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Design and evaluate test/control experiments, holdouts, and incrementality measurements.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Translate testing results into recommendations for marketing and customer experience strategies.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Customer &amp; Database Analytics</span><span data-ccp-props="{}">&nbsp;</span></strong></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Lead analytics for database growth, lead generation, conversion, engagement, acquisition, and retention.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Identify drivers of customer growth, engagement, conversion, and attrition.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Develop reporting that measures customer and database health.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Analytics Platforms &amp; Self-Service</span><span data-ccp-props="{}">&nbsp;</span></strong></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Develop and scale analytics solutions using Adobe Analytics, Databricks, SQL, Power BI, and related platforms.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div></div><div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Build Power BI dashboards, semantic models, reusable reporting, and Databricks Genie spaces.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Improve reporting automation and establish consistent metric definitions, business logic, metadata, and documentation.</span></p></li></ul><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">AI &amp; Predictive Analytics</span><span data-ccp-props="{}">&nbsp;</span></strong></p><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Advance self-service and AI-enabled analytics for analysts and business users.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Develop trusted business context and definitions that improve the accuracy of AI-generated insights.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Identify opportunities to use AI agents to automate analytical workflows.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Apply predictive analytics and evaluate propensity, recommendation, and customer decisioning models.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{" data-aria-posinset="5" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Translate model outputs into actionable business recommendations.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Analytics Leadership</span><span data-ccp-props="{}">&nbsp;</span></strong></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Lead complex analytical initiatives from problem definition through analysis, validation, and recommendation.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Review analytical work for accuracy, rigor, business relevance, and clarity.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Establish analytics standards and reusable best practices.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Coach analysts and cross-functional partners on measurement, reporting, and data-driven decision-making.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul><div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Required Qualifications:</span></strong></span></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">8+ years of experience in Advanced Analytics, Business Intelligence, Marketing Analytics, Customer Analytics, Data Science, or related fields.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Demonstrated experience leading complex analytics initiatives across technical and business teams.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Advanced SQL skills and strong experience with Databricks, Power BI, or comparable modern analytics platforms.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience developing dashboards, reporting, analytical frameworks, and executive-level insights.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="5" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience with customer, marketing, digital, or journey analytics.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="6" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience designing or evaluating experiments, including test/control strategies, holdouts, or incrementality measurement.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div></div><div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="7" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience with predictive analytics and translating model outputs into business decisions.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="8" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Strong analytical, problem-solving, business judgment, and executive communication skills.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{" data-aria-posinset="9" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience coaching analysts or providing analytical leadership across teams.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Preferred Qualifications:</span></strong></span></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience with Databricks Genie or similar conversational analytics solutions and AI-enabled analytics workflows.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" data-aria-posinset="2" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Working knowledge of Python for analytics, modeling, or automation.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience with propensity models, recommendation systems, or Next Best Action frameworks.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience with semantic models, metadata management, data dictionaries, AI-ready documentation, or modern data governance.</span><span data-ccp-props="{}">&nbsp;</span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{" data-aria-posinset="5" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="auto">Experience in travel, hospitality, direct-to-consumer, e-commerce, CRM, or database marketing environments.</span></p></li></ul><p><strong><u>What We Offer You:</u></strong></p><ul><li>Highly competitive compensation plan.<ul><li><ul><li>Salary range $160,000 - $175,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications and other relevant business considerations.</li><li>Employees are eligible for annual discretionary bonus.</li><li>401(k) plan with company match.</li></ul></li></ul></li><li>Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).</li><li>Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.</li><li>Opportunity to take a free and/or discounted cruise.</li><li>Highly subsidized gym membership.</li><li>Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.</li></ul><p><strong><em>Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams&rsquo; outstanding contributions.</em></strong></p><p><strong><u>About Viking</u></strong></p><p>Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five&nbsp;oceans&nbsp;and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine,&nbsp;Chairman&nbsp;and CEO Torstein Hagen often&nbsp;says&nbsp;Viking offers experiences For&nbsp;The&nbsp;Thinking Person&trade;. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by <em>Cond&eacute; Nast Traveler</em> in&nbsp;the 2025 Readers&rsquo; Choice Awards. Viking is also&nbsp;rated&nbsp;a &ldquo;World&rsquo;s Best&rdquo; by <em>Travel + Leisure</em>&mdash;no other travel company has simultaneously received such honors&nbsp;by&nbsp;both publications.&nbsp;&nbsp;</p></div></div></div><p>&nbsp;</p></div></div>