Qualtrics is an enterprise experience management software company that provides cloud-based tools for collecting, analyzing, and acting on feedback across customer, employee, product, and brand experiences. Its platform is used by large organizations, including enterprises, healthcare systems, and governments, and it is a leading company in the XM (experience management) category.

Products & services

Qualtrics XM Platform A cloud-based experience management platform that collects experience data from surveys, calls, digital channels, and service interactions, then analyzes signals and supports actions across customer, employee, product,…
Qualtrics Customer Experience A customer experience management solution for collecting omnichannel feedback, identifying friction and churn risk, and coordinating actions that improve satisfaction, loyalty, retention, and location-level performance.
Qualtrics Market Research A research platform for gathering and analyzing market feedback, validating hypotheses, testing messaging and creative, and informing product, pricing, and go-to-market decisions.
Qualtrics Employee Experience An employee experience management solution that gathers employee insights, supports action plans, and helps organizations improve engagement, frontline effectiveness, retention, and business outcomes.
Qualtrics Product Research A product research capability for testing concepts, features, and pricing with market feedback before development, production, or launch decisions are finalized.
XM Data & AI Platform An experience-management platform that uses organizational data and AI to simulate outcomes, predict behavior, and deliver governed actions.

Leadership

Jared Smith Co-Founder
James Whitehurst Executive Chairman and Co-CEO
Zig Serafin Chief Operating Officer
Rachita Sundar CFO
Ryan Smith Founder
Stuart Orgill Founder

Seniority mix

Entry & junior 10%
Mid-level 19%
Senior 35%
Lead & principal 19%
Manager & above 16%

Based on 31 open roles

Where they hire

Dallas, TX 29%
Provo, UT 23%
Seattle, WA 16%
Reston, VA 10%
Chicago, IL 6%

Top locations of 31 roles across 9 places

Brands & subsidiaries

SurveyVitals Statwing

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