Software Engineering Manager

Job Title: Engineering Manager - Insurance 

Team Location: Manchester 

N.B.  This role does not come with relocation assistance , therefore candidates must be currently based in the UK in order to be considered.  

Hybrid working policy:  2 days in the Manchester office per week

Who are we? 

At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 25 years ago and we’ve been shaping the travel industry ever since. Today, we’re building a platform that connects all parts of the trip – from accommodation to transport, tickets, tours and more. 

Booking.com Insurance is the easiest way to protect your trip and travel with peace of mind. As part of our Connected Trip vision, Booking.com has ambitious growth plans for the insurance business as it looks to develop a global footprint of insurance product offerings across the group. Through innovation, industry sector knowledge and clear customer focus, the team’s challenge is to substantially enhance the Insurance customer experience.

Working in collaboration with leading industry partners, our insurance products are designed to give customers assurance they have the protection they need to allow them to relax and enjoy the trip - great value cover backed by a first class experience should they need to make a claim.

Role Overview 

As the Engineering Manager in the Insurance Offer Team located in Manchester, you will be building the Insurance platform in Booking.com. You will be working closely with various teams spread across verticals within Booking’s frameworks to make it easier for the 8.5M people who open our apps/website everyday to purchase insurance. With a talented team of product managers, backend developers, and data analysts, you will create a seamless customer experience to increase user engagement and bookings. This is a Backend team that works with latest cloud based technologies , java is the main language used in the team. You will have the opportunity to coach and mentor a varied set of capable engineers.

The role of Engineering Manager is to primarily manage, coach and develop an engineering team (software and test engineers), ensuring the development of both (the individual and team as a whole) are in line with organisational objectives and direction. Manages all activities of an engineering scope through the direction of activities,  to design new products and modify existing endpoints, ensuring that deliverables are on time and with acceptable quality. The role holder is required to analyse technology trends, human resource needs, and market demand to plan projects to ensure resilience in line with current demand and future ambition. In addition to this, the role will confer with leaders, production, key stakeholders and marketing teams to determine engineering feasibility, cost effectiveness, scalability and time-to-market for new and existing products.

Key Job Responsibilities and Duties

• Managing People
• Managing Team
• Coaching/Mentoring
• End to End System Ownership
• Technical Incident Management
• Building software applications
• Architectural Guidance
• Automation and toil reduction
• Monitoring and Alerting improvements
• Critical Thinking
• Continuous Quality and Process Improvement

Qualifications & Skills

We are looking for a talented and enthusiastic Software Engineering Manager who will lead an agile team to push the boundaries on engineering brilliant solutions and contribute to shaping our new future. We expect you to have the energy and passion to deliver using a whole range of technologies and have a solid understanding of engineering principles. We also expect you to take the lead and line manage a team of Engineers. As a minimum, we expect all our Engineering Managers to have:

• High proficiency in technical leadership

• Solid understanding of building robust and resilient systems

• Strong focus on delivery management

• Strong cross team collaboration skills; you are able to work with other teams to generate objectives and measure value

• Solid understanding of how the web works starting at the request through to the response

• Proficient in the use of design patterns and frameworks such as MVC or Spring

• Solid experience of Continuous Integration, Continuous Testing, Continuous Delivery,  and Agile

• Solid understanding of cloud technologies and how they can be leveraged to solve problems at scale

• Proficient in cloud cost management; Your skills ensure efficient allocation of resources, cost control, and strategic utilisation of cloud services to maximise value and minimise expenses.

• Quality first mind-set for writing code using techniques such as TDD, BDD and Agile

• Good understanding of security principles and writing secure code

• Solid understanding of Agile practices

Benefits & Perks: Global Impact, Personal Relevance: 

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office to in the heart of Manchester

• Free breakfast and lunch 

• 25 days’ paid holiday plus bank holidays (rising to 28 days after 3 years of service)

• Health & well-being benefits such as mental health support, access to health insurance, etc.

• Employer contribution pension 

• Industry-leading parental leave and adoption leave 

• Great discounts on accommodation, car rentals and other group benefits 

• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent

• Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.

• Hybrid Working (UK): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work.

ThinkInclusion: Wellbeing & Inclusion at Booking.com

Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to discuss any requirements. 

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Application Process: 

• Let’s go places together: How we Hire

• N.B - This role does not come with relocation assistance