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HOME Customer Success & Technical Account Management Customer Success Manager, Education (US)
  • Whop
  • Brooklyn, OH
  • Full-Time
  • 31 days ago
  • $200,000–$250,000
Whop VERIFIED EMPLOYER

Customer Success Manager, Education (US).

Customer Success & Technical Account Management Full-Time
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Customer Success Manager, Education (US): our view in 3 lines...

  • The Role:This role is for a customer success manager helping education businesses get started and grow on Whop.
  • The Person:The person will onboard new education customers, move their programs, communities and payments onto Whop, spot at-risk accounts early, and hand healthy accounts to the account team.
  • Requirements:The ideal candidate has an operator background in education or coaching, or has run their own online business, and may be a top performing CSM or onboarding lead at a high growth startup.

About the role

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.

This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.

What You’ll Do

  • Onboard new education customers and get them live fast

  • Move their programs, communities, and payments onto Whop

  • Get them using the core product and the rest of the stack

  • Spot accounts at risk early and fix the problem yourself

  • Hand healthy, growing accounts to the account team

What We’re Looking For

  • Operator background in education or coaching, or you have run your own online business

  • Top performing CSM or onboarding lead at a high growth startup

  • Strong at running many accounts at once without dropping any

  • Comfortable talking to the person who owns the business

Compensation / perks

  • Compensation range: $200,000 to $250,000

  • Best in class base + OTE with competitive equity

  • Location: In-person NYC / Brooklyn, 5 days in office

  • Equinox membership

  • Lunch & dinner M–F

  • Rent stipend within 0.5 mile of the office

  • Citi Bike

  • Ubers home after 10pm

  • Unlimited PTO + health / vision / dental

  • Latest MacBook Pro

Published October 1, 2026
Location Brooklyn, OH
Category Customer Success & Technical Account Management  
Job Type Full-Time  

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