Business Analysis & Systems Analysis

Requirements analysis, business systems analysis

When hiring for business analysis and systems analysis roles, managers are looking for candidates who can bridge stakeholder needs and technical delivery. These roles sit at the place where business problems and technological solutions meet, and are found frequently within industries undergoing digital change.

Business analysts are expected to elicit, document, and validate requirements, facilitate workshops, map current and future-state processes, and work closely with delivery teams to ensure solutions are fit for purpose. Candidates should show experience with process modelling techniques such as BPMN, as well as familiarity with tools like Confluence, JIRA, and Visio, which appear regularly in job descriptions. Although it’s a role that’s valuable across many industries, sector-specific experience is valuable: regulatory and operational complexities have a huge impact on analysis in sectors like financial services, healthcare and the public sector.

Systems analysis roles are generally more allied to the technical elements, and focus on the interplay between business requirements and system design, data flow and integration patterns. Applicants can make their experience stand out by demonstrating familiarity with ERP systems such as SAP or Oracle, or with the platforms that are relevant to a given sector.

Senior roles in this area may be listed as Lead Business Analyst or Principal Analyst and involve leading on the complex, ambiguous problem spaces that require both strategic thinking and rigorous analytical method, as well as mentoring junior team members and defining the analysis practice with a delivery function.