Support Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer in Portugal.

This role sits at the heart of a developer-focused technical success organization, where you will directly impact how customers experience and succeed with a powerful code intelligence platform. You will support highly technical users, helping them troubleshoot complex issues, optimize deployments, and better understand large-scale code environments. Working in a global, distributed team, you will collaborate closely with engineers and product teams to resolve issues while also identifying opportunities for product and documentation improvements. This position combines deep technical problem-solving with customer interaction, making it ideal for someone who enjoys both coding systems and engaging with developers. You will play a key role in ensuring customers succeed, while continuously learning and working with cutting-edge technologies such as Kubernetes, cloud infrastructure, and AI tooling.